Applying for a service provider card

A service provider card needs to be applied for if you wish to work as a driver providing taxi services.

A service provider card is granted for an unspecified term, unless the applicant requests it for a fixed term.

Service provider cards are issued on paper.

A service provider card is granted to a carrier by the rural municipality government or the city government or an agency authorised by the rural municipality government or the city government on whose administrative territory the driver wishes to work as a provider of transport services.

  • The Public Transport Act.
  • The bus line licence and service provider card forms (in Estonian).
  • Legislation regulating the provision of taxi services enacted by local authorities (if any have been adopted).

Requirements for the applicant

Applicants for a service provider card must meet the following requirements:

  • Have a valid right to drive at least a category B power-driven vehicle. A person who holds a provisional or a limited right to drive as specified in subsection 96 (1) of the Traffic Act does not have the right to obtain a service provider card.
  • Have completed a taxi driver training course specified in clause 27 (1) 3) of the Road Transport Act.
  • Comply with the requirement of good repute, i.e.
    1. they have not been convicted of a criminal offence of the first degree;
    2. they have not been convicted of a criminal offence specified in §§ 422–424 of the Penal Code;
    3. they have not been convicted of a misdemeanour specified in § 201, subsection 221 (2), subsection 222 (2), §§ 223–226, subsections 227 (3) to (4), subsection 230 (2), §§ 234–237 or subsection 242 (2) of the Traffic Act;
    4. the records have been deleted from the criminal records database in accordance with the Criminal Records Database Act if they have been convicted of any of the preceding.
  • They have not more than once been convicted of
    1. a intentionally committed criminal offence of the second degree;
    2. a criminal offence specified in § 423 of the Penal Code;
    3. a misdemeanour specified in subsection 227 (2) of the Traffic Act;
    4. a misdemeanour specified in §§ 1541 or 1552 of the Taxation Act;
    5. a misdemeanour specified in §§ 62 or 63 of the Fiscal Marking of Liquid Fuel Act;
    6. a misdemeanour specified in § 75 of the General Part of the Economic Activities Code Act;
    7. a misdemeanour specified in §§ 68–70 of the Consumer Protection Act;
    8. a misdemeanour provided for in § 36 or § 37 of the Language Act;
    9. a misdemeanour specified in § 88, subsection 89 (1) or subsection 90 (1) of the Public Transport Act; or
    10. the records have been deleted from the criminal records database in accordance
    11. with the Criminal Records Database Act in the case that they have been convicted of any of the preceding.
  • Pay the state fee prescribed for reviewing applications for a service provider card.

Submitting the application

The following documents must be submitted to receive a service provider card:

  • An application (containing the contact details of the applicant, including the telephone number, e-mail address, and postal address).
  • The driving licence, unless it has been entered in the Estonian Traffic Registry.
  • A certificate certifying the completion of a taxi driver training course.
  • A photo that complies with the requirements.
  • If the applicant wants that the term of validity of the service provider card granted to the applicant be limited in comparison with the term of validity set out in the Act, the requested term of validity must be submitted.

Contact your respective local government agency to receive information about the submission of documents that are required to apply for a service provider card.

Payment of the state fee

Prior to submitting an application for a service provider card, the prescribed state fee of 38 euros must be paid.

Processing the application

The processing time of an application is up to 15 calendar days.

Applicants are notified of the issue of their service provider cards by regular mail or e-mail.

Service provider cards are issued on paper.

If an application contains deficiencies, the applicant will be granted a reasonable time limit for eliminating these deficiencies. The time limit set for reviewing the application will be suspended until the deficiencies have been eliminated.

If the applicant fails to eliminate the deficiencies within the time limit, the application may be dismissed.

A service provider card is granted for an unspecified term, unless the applicant requests it for a shorter term.

Temporary suspension and termination of economic activities

The holder of a service provider card must submit a written application to the issuer of the respective card to suspend the term of validity of the service provider card for a specific time or to revoke it.

If the validity of a service card has been suspended or the card has been revoked, the document must be returned to the issuer immediately, but not later than within five working days.

Revocation of the activity licence

The issuer of a service provider card may make a precept to the holder thereof to eliminate deficiencies or may suspend the validity of the service provider card for a fixed term or revoke the card if:

  • the card holder does not meet the requirements provided for in § 57 of the Public Transport Act (see item 2 of the guide);
  • upon applying for a service provider card, the applicant has knowingly given false information that influenced the decision process concerning the application.

Supervision

Supervision over whether the holder of a service provider card meets the requirements established to the holder during the term of validity of the service provider card is exercised by the city or rural municipality governments that issued the respective card.

The Police and Border Guard Board exercises supervision over whether carriers have their service provider cards with them on the road.

Contact information

  1. The respective city or rural municipality governments.
  2. The Ministry of Economic Affairs and Communications (substantive issues): Katrin Tambur, tel. 625 6368, Katrin.Tambur@mkm.ee.
  3. The Department of Public Transport of the Estonian Road Administration (technical support): Allan Brandt, 611 9386, Allan.Brandt@mnt.ee.

Last amended: 08-05-2016 11:39 | Compiled by: Ministry of Economic Affairs and Communications