Unfortunately, there are a lot of scammers out there nowadays, so extreme vigilance and care is required. If there is any doubt, disconnect the call immediately and contact the authority seemingly calling you yourself to check the situation.
Estonian authorities never ask for personal data, user IDs, PINs, or passwords over the phone. You will also not be asked to log in via any system during official calls.
If you have fallen victim to scammers
If you have fallen victim to scammers, you can report it to the police at https://cyber.politsei.ee/en/report.
You can check the usage logs of certificates for authentication and signing in e-services on the MyID portal. More information: https://www.id.ee/en/article/myid-portal/.
We do not have access to your data on the eesti.ee portal because this data comes from the information systems of different institutions. We therefore recommend that you check the following independently:
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Sessions on the eesti.ee portal – all your sessions on the eesti.ee portal can be checked and closed in the following environment: https://minuautentimine.ria.ee/
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Consents given – make sure there are no undesired consents given on your behalf: https://www.eesti.ee/nousolek/en/consent. You can check the transmission of data at https://www.eesti.ee/nousolek/en/reporting
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National mailbox redirections – check that your national mailbox redirections are still correct: https://www.eesti.ee/eraisik/en/postkast/kontaktid
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Authorisations – check that all your previous authorisations are intact: https://www.eesti.ee/volitused/en. If you are on the management board of a company, make sure that no third parties have been given any authorisations.
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Data in the Health Insurance Fund – check your account data: https://www.eesti.ee/eraisik/en/minu/andmed/tervis#account-number-and-personal-data-in-the-health-insurance-fund