Special care services are meant for adults, who have developed a greater need for personal assistance, guidance or supervision due to severe, profound or permanent mental disorder and who need activity supervisor’s assistance to cope . Special care services are not meant for adults who have a dependency on alcohol or narcotic drugs as the primary mental disorder and persons of pensionable age with dementia, who do not have any other severe, profound or permanent mental disorder in addition to dementia.
Persons may be referred to receive special care services from the age of 18 and added to a waiting list from the age of 16.
Special care services for persons with mental disorders include:
- everyday life support service, including everyday life support service for persons with autism spectrum disorder and extremely harmful behavior and everyday life support service as dauly and weekly care;
- employment support service;
- supported living service;
- community living service;
- 24-hour special care service, also for persons with mental disorder with unstable remission, for persons with extreme need for help and support, for persons with autism spectrum disorder and extremely harmful behavior and those referred to receive the service on the basis of a court ruling.
Referral to receive a service
To receive special care services, an application for receiving special care services (in Estonian) must be submitted to a regional service consultant of the Social Insurance Board of a person’s residence. The application must include the service provider or the county where the service is wished to be received. In case a person has a guardian, the data of the guardian must also be included in the application.
An application may be:
- filled in the state portal eesti.ee
- sent by regular mail or given to a service consultant
- filled in at the customer service office of the Social Insurance Board.
The Social Insurance Board will make a decision whether or not to provide special care services, except in the case of persons referred to receive the service on the basis of a court ruling, within 40 working days from the receipt of the application.
If you have any questions please call the information line of the Social Insurance Board at (+372) 612 1360 or send an e-mail to [email protected].
Forms
Services
- Applications I have submitted to the Social Insurance Board
- Applying for rehabilitation service
- Applying for special care service
- Changing my bank account with the Social Insurance Board