To anyone, regardless of whether they are registered as unemployed or looking for a new job, the Unemployment Insurance Fund offers the following services to support job searches:
- providing information about the situation on the labour market and of the employment services and subsidies available,
- employment mediation,
- career counselling,
- counselling for job seeking.
Services for the registered unemployed
The Unemployment Insurance Fund provides the following services for the registered unemployed:
- Employment mediation for a job search. Providing career information in the career information cabinets operating at the branches of the Unemployment Insurance Fund.
- Work-focused counseling
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Individual or group-based career planning.
- Labour market training – professional refresher training and retraining and general trainings; support for obtaining qualifications – the Unemployment Insurance Fund may help cover the costs of obtaining a professional certificate or certificate of competency, or a driving licence, or cover the costs of learning Estonian. Non-employed job seekers in pensionable age have also been kept in mind.
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Work practice is a service for gaining practical experience provided to unemployed persons by employers with the aim to improve the knowledge and skills needed for the employment of the unemployed persons. The position for work practice can be found by the job seeker after agreeing on the need for work practice with their consultant or the Unemployment Insurance Fund can help find a placement. Non-employed job seekers in pensionable age have also been kept in mind.
- Counselling to remove the obstacles which prevent getting a job – psychological, debt, or addition counselling.
Labour market services may also be provided by legal persons governed by private law or self-employed persons, in addition to the Unemployment Insurance Fund. Those persons must be registered in the register of economic activities as labour market service providers. A labour market service provider may not charge a fee for the employment mediation service from an individual who has contacted them to find a job. Only an employer, another legal person governed by private law, or self-employed person may be charged a fee for an employment mediation service.
Information and advice on career options and opportunities can also be found on the career website of the Unemployment Insurance Fund.
In case of any questions, please call the information line of the Unemployment Insurance Fund (777 3000, or +372 777 3000 from abroad), contact the Unemployment Insurance Fund via Skype (tootukassa), or send an email to [email protected].